*Third party patch support limited to popular packages, others available on request. 'Soft' Limit to Safemail of 40 requests a month
Support is focused on Microsoft Windows and services within that ecosystem.
There are over 35 million programs for Windows and we haven't had chance to use all of them yet! We will endeavour to answer all your questions regarding third party security but may not be able to help with all third-party programs.
We will always make best efforts to resolve your security issues.